Support

Need help? We're here to assist you.

Contact Us

Email: contact@zerocortex.xyz

We typically respond within 24 hours.

Before Contacting Support

Check our documentation:

• Markets Guide
• Trading Guide
• Portfolio Guide
• FAQ

Common Issues

Markets not loading

1. Refresh the page
2. Clear browser cache
3. Try a different browser
4. Check internet connection

Wallet connection issues

1. Ensure wallet extension is installed
2. Check if wallet is unlocked
3. Switch to Polygon network
4. Try a different wallet

Portfolio not updating

1. Give it a few minutes to sync
2. Refresh the page
3. Check if you're on the correct wallet
4. Contact support if issue persists

Report a Bug

Found a bug? Email us at contact@zerocortex.xyz with:

• Description of the issue
• Steps to reproduce
• Screenshots (if applicable)
• Browser and device info

Feature Requests

Have an idea? We'd love to hear it!

Email contact@zerocortex.xyz with your suggestion.

Community

Follow us on Twitter: @ZeroCortex_xyz